With over 20+ years of experience in information architecture, usability, User Experience and innovation design, my vision is and has always been to put users first. I make sure products and interactions get designed with a human-centric focus. I empower teams to include users and stakeholders to participate in the design process.
When there are new technologies being put forward, I facilitate teams to create Integrating strategies to have users understand and embrace new technologies through communication and governance without putting the technologies front and center. Design should always be human centered.
People will describe me as passionate, full of humor and a fierce advocate for the user. I facilitate as much as I lead. I mentor junior colleagues and aspiring designers and researchers. I make sure they will fiercely advocate for the user as much as I do.